[vc_section el_id=”gps-hardware” el_class=”white_box” css=”.vc_custom_1621525883588{padding-bottom: 20px !important;}”][vc_row][vc_column][smartslider3 slider=”17″][/vc_column][/vc_row][/vc_section][vc_section el_class=”white_box” css=”.vc_custom_1621525883588{padding-bottom: 20px !important;}”][vc_row content_placement=”middle” el_class=”container” css=”.vc_custom_1643387605619{margin-bottom: 80px !important;}”][vc_column width=”1/2″][vc_custom_heading text=”How 24/7 technical support works” font_container=”tag:h4|text_align:left” use_theme_fonts=”yes”][vc_column_text]
The number of our direct and indirect partners, as well as the number of connected units keeps growing. Alongside this, the number of requests we get from partners grow, too. To provide timely and quality technical support, we established a special request processing system that also involves the work of dedicated teams.
- All the requests get to the Support 24/7 Department. More specific and complex issues that need considerable time for analysis and finding the solution are handed over to the Technical Consulting Department.
- The questions for developers, business analysts, hardware specialists, and QA engineers, such as software failures or the products’ future, are handed over to the dedicated teams.
[/vc_column_text][/vc_column][vc_column width=”1/2″][vc_single_image image=”2486″ img_size=”full”][/vc_column][/vc_row][vc_row el_class=”container” css=”.vc_custom_1643388070586{margin-bottom: 50px !important;}”][vc_column el_class=”middle”][vc_column_text css=”.vc_custom_1573218719316{margin-bottom: 0px !important;}” el_class=”text-center”]Become a Partner[/vc_column_text][/vc_column][/vc_row][/vc_section][vc_section el_id=”hardware-telematics” el_class=”white_box manufac”][vc_row content_placement=”middle” el_class=”container” css=”.vc_custom_1643387815833{margin-top: 50px !important;margin-bottom: 30px !important;}”][vc_column el_class=”middle”][vc_custom_heading text=”Our results” font_container=”tag:h4|text_align:center” use_theme_fonts=”yes”][/vc_column][/vc_row][vc_row content_placement=”middle” el_class=”container” css=”.vc_custom_1643387815833{margin-top: 50px !important;margin-bottom: 30px !important;}”][vc_column width=”1/2″ el_class=”middle”][vc_single_image image=”502″ img_size=”full”][/vc_column][vc_column width=”1/2″][vc_single_image image=”504″ img_size=”full”][/vc_column][/vc_row][/vc_section][vc_section el_class=”white_box manufac”][vc_row content_placement=”middle” el_class=”container” css=”.vc_custom_1643387815833{margin-top: 50px !important;margin-bottom: 30px !important;}”][vc_column el_class=”middle”][vc_custom_heading text=”How to contact us” font_container=”tag:h4|text_align:center” use_theme_fonts=”yes”][/vc_column][/vc_row][vc_row content_placement=”top” el_class=”container” css=”.vc_custom_1643388713370{margin-top: 50px !important;margin-bottom: 30px !important;}”][vc_column width=”1/2″ el_class=”middle”][bsf-info-box icon_type=”custom” icon_img=”id^2488|url^https://www.astreon.com/wp-content/uploads/2022/01/Untitled-design-2022-01-28T114927.738.png|caption^null|alt^email icon|title^email icon|description^null” img_width=”48″ title=”Email”]
Most issues are resolved through email. Please write to sales@astreon.com.
[/bsf-info-box][/vc_column][vc_column width=”1/2″][bsf-info-box icon_type=”custom” icon_img=”id^2490|url^https://www.astreon.com/wp-content/uploads/2022/01/Untitled-design-2022-01-28T114934.732.png|caption^null|alt^consultation icon|title^consultation icon|description^null” img_width=”48″ title=”Consultation”]
On the phone via email, you can get answers to quick questions.
[/bsf-info-box][/vc_column][/vc_row][/vc_section][vc_section el_id=”fiver” el_class=”search_sec”][vc_row][vc_column][vc_column_text css=”.vc_custom_1573568269373{margin-bottom: 0px !important;}”][static_block_content id=”721″][/vc_column_text][/vc_column][/vc_row][/vc_section]